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C8402 (bizhub C4050i/C3350i)

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Trouble typeC8402: Multi feed detection board failure (When UK-P19 is installed)
RankC
Trouble detection conditionWhen the main power switch ON or when the original is being conveyed, the AD value there is no paper loaded state is out of the predetermined range.
Trouble isolationDF
Relevant electrical parts• Multi feed detection board/TX (MFDB/TX)
• Multi feed detection board/RX (MFDB/RX)
• DF control board (DFCB)

Procedure

  1. Check the connector between MFDB/TX CN111-relay CN114-DFCB CN7 for proper connection and correct as necessary.
  2. Check the connector between MFDB/RX CN110-relay CN115-DFCB CN7 for proper connection and correct as necessary.
  3. MFDB/TX operation check
    • Control signal: DFCB CN7-6
    • Location of electrical component: 23-X
  4. MFDB/RX operation check
    • Control signal: DFCB CN7-3
    • Location of electrical component: 23-X
  5. MFDB/TX ICP1 conduction check
  6. Replace MFDB/TX. (Part# ACCNH00100)
  7. Replace MFDB/RX. (Part# ACCNH00200)
  8. Replace DFCB. (Part# A93EH00901)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.13.3 (Link to the Field Service Manual)

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