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C9402 (bizhub C364e/C284e/C224e)
Contents
| Trouble type | Exposure LED lighting abnormally |
| Trouble code | C9402 |
| Rank | A |
| Detection timing | The average output value of the CCD sensor with the scanner at its standby position is a predetermined value or more at the end of a scan job. |
| Trouble isolation | Scanner |
| Relevant electrical parts | • LED exposure unit (LU201) • Flat cable (LED exposure unit) • CCD board (CCDB) • Scanner drive board (SCDB) • Printer control board (PRCB) • MFP board (MFPB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connection between SCDB-LU201, and correct if necessary. | – | – |
| 2 | Check the connector between SCDB PJ2-PRCB CN43 for proper connection and correct as necessary. | – | – |
| 3 | Check the connector between CCDB PJ3-MFPB PJ01 for proper connection and correct as necessary. | – | – |
| 4 | Check the status of the harness between CCDB-MFPB and replace as necessary. | – | – |
| 5 | Replace the LED exposure unit (Part# A161M31100Old or part# A61FM31100) | – | – |
| 6 | Replace CCDB (Part# A5C1R70000) | – | – |
| 7 | SCDB F1 conduction check | – | – |
| 8 | Replace SCDB (Part# A5C1H01A00Old or Part# A5C1H01A11) | – | – |
| 9 | Replace PRCB (Part# A5C1H00102) | – | – |
| 10 | Replace MFPB (Part# A5C1H0200B) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.92. C9401, C9402)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.13.1 (Link to the Field Service Manual)