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C9402 (bizhub C4050i/C3350i)
Contents
| Trouble type | C9402: CIS LED lighting abnormally (front side) |
| Rank | B |
| Trouble detection condition | The average output value of the CIS LED with the scanner at its standby position is a predetermined value or more at the end of a scan job. |
| Trouble isolation | Scanner |
| Relevant electrical parts | • Flat cableCIS module (IR CIS) • CPU board (CPUB) • Base board (BASEB) |
Procedure
- Check CPUB for proper installation and correct as necessary.
- Replace the flat cable. (Part# A93EN11300)
- Replace IR CIS. (Part# AAJNR71200)
- Replace CPUB. (Part# A93EH01004)
- Replace BASEB. (Part# A93EH02007)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.14.1 (Link to the Field Service Manual)