C9404 (bizhub C754/C654)
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Contents
Trouble type | CIS LED lighting abnormally |
Trouble code | C9404 |
Rank | A |
Detection timing | After a scan job is completed, the machine detected that the average output of the CIS LED is greater than the specified value. |
Trouble isolation | Scanner |
Relevant electrical parts | -CIS module (CIS) -DF power supply (DFPU) -Dual scan image processing board (DSIPB) -MFP board (MFPB) |
(2)Procedure
Step | Action | Control signal | Location of electrical components |
1 | Correct the harness connection between CIS and DSIPB if faulty. | – | – |
2 | Correct the harness connection between CIS and DFPU if faulty. | – | – |
3 | Replace CIS (Part# A2X0R70M00) | – | – |
4 | Replace DFPU (Part# A3CKH00200) | – | – |
5 | Replace DSIPB (Part# A161H02A00) | – | – |
6 | Replace MFPB (Part# A2XKH02004) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.109. C9403, C9404)
K.3.13.2 (Link to the Field Service Manual)