C9701 (bizhub 360i/300i)

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Trouble typeC9701: Front side reading device cable break detection
RankA
Trouble detection conditionThe cable between the CCD board (CCDB) and the base board (BASEB) is break.
Trouble isolationScanner
Relevant electrical parts-CCD unitCPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Correct the cable connection between CCDB CN2-BASEB CN6 if faulty.
  2. Check CPUB for proper installation and correct as necessary.
  3. Replace the CCD unit. (Part# AA2JR70100)
  4. Replace CPUB. (Part# AC77H02P02)
  5. Replace BASEB. (Part# AC77H02101)

(Link to the Field Service Manual)