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C9701 (bizhub C3320i)
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Contents
Trouble type | C9701: Front side reading device cable break detection |
Rank | A |
Trouble detection condition | The cable between the CIS module (IR CIS) and the base board (BASEB) is break. |
Trouble isolation | Scanner |
Relevant electrical parts | -Flat cable -CIS module (IR CIS) -CIS relay board (CISRYB) -CPU board (CPUB) -Base board (BASEB) |
Procedure
- Check the connector between IR CIS-CISRYB CN1 for proper connection and correct as necessary.
- Check the connector between CISRYB CN2-BASEB CN6 for proper connection and correct as necessary.
- Check CPUB for proper installation and correct as necessary.
- Replace the flat cable. (Part# AAJPN11500)
- Replace IR CIS. (Part# AAJPR70500)
- Replace CISRYB. (Part# AAJPH10100)
- Replace CPUB. (Part# AAJRH01005)
- Replace BASEB. (Part# A93EH02007)
L.3.14.3 (Link to the Field Service Manual)