C9702 (bizhub 4750i/4050i)

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Contents

Trouble type	C9702: Back side reading device cable break detection
Rank	A
Trouble detection condition	The cable between the DF CIS module (DF CIS) and the base board (BASEB) is break.
Trouble isolation	Scanner
Relevant electrical parts	-Flat cable -DF CIS module (DF CIS) -CPU board (CPUB) -Base board (BASEB)

Procedure

1. Check the connector between DFCISRYB CN2-BASEB CN5 for proper connection and correct as necessary.
2. Check CPUB for proper installation and correct as necessary.
3. Replace the flat cable. (Part# A93EN11H00)
4. Replace the DF CIS module assy. (Part# A93EH00901)
5. Replace CPUB. (Part# ACT9H01003)
6. Replace BASEB.
   4750i (Part# ACT9H02013)
   4050i (Part# ACT9H02002)

(Link to the Field Service Manual)