CA051 (bizhub 368e/308e)

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Trouble typeCA051: Standard controller configuration failure
RankC
Trouble detection conditionCA051: The controller of the MFP board (MFPB) is faulty.
Trouble isolation–
Relevant electrical partsMFP board (MFPB)

 Procedure

  1. Check the connectors of the MFPB for proper connection and correct as necessary.
  2. Replace MFPB. (Part# AA6VH02101 )

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

(Link to the Field Service Manual) L.3.23.1.