CA051 (bizhub C759/C659)

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Trouble typeCA051: Standard controller configuration failure
RankC
Trouble detection conditionThe controller of the MFP board (MFPB) is faulty.
Trouble isolation–
Relevant electrical partsMFP board (MFPB)

 Procedure

  1. Check to see if [Service Mode] -> [System 2] -> [Image Controller Setting] has been set to Controller 0. If changing the setting, turn OFF the main power switch and turn it ON again after 10 seconds or more.
  2. Check the connectors of the MFPB for proper connection and correct as necessary.
  3. Replace MFPB. (Part# A8JEH02002)

L.3.16.1 (Link to the Field Service Manual)