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CA052 (958/808)

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Trouble typeCA052: Controller hardware error
RankC
Trouble detection conditionCA052: A controller hardware error is detected in the network interface.
Trouble isolation–
Relevant electrical partsMFP board (MFPB)

Procedure

  1. Check to see if [Service Mode] -> [System 2] -> [Image Controller Setting] has been set to Controller 0. If changing the setting, turn OFF the main power switch and turn it ON again after 10 seconds or more.
  2. Check the connectors of the MFPB for proper connection and correct as necessary.
  3. Replace MFPB. (Part# A796H02015 )

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.15.1. (Link to the Field Service Manual)

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