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CA052 (bizhub C658/C558/C458/C368/C308/C258)

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Trouble typeCA052: Controller hardware erro
RankC
Trouble detection conditionA controller hardware error is detected in the network interface.
Trouble isolation–
Relevant electrical partsMFP board (MFPB)

 Procedure

  1. Check to see if the following setting has been correctly made: [Service Mode] -> [System 2] -> [Image Controller Setting].
  2. If changing the setting, turn OFF the main power switch and turn it ON again after 10 seconds or more.
  3. Check the connectors of the MFPB for proper connection and correct as necessary.
  4. Replace MFPB. (bizhub C368/C308/C258 (Part# A7PUH02123) / bizhub C658/C558/C458 (C458 Part# A79MH02102 / C558 or C658 Part # A79JH02102))

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.22.1 (Link to the Field Service Manual)

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