How Can We Help?
CC001 (bizhub C364/C284/C224)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | Vendor connection failure |
| Trouble code | CC001 |
| Rank | C |
| Detection timing | It is detected that communications with the vendor are interrupted for a given period of time or more with â??Installedâ?? selected for the setting of vendor installation. |
| Trouble isolation | – |
| Relevant electrical parts | -Printer control board (PRCB) -MFP board (MFPB) -Coin vendor (Japan)Coin vendor kit (North America, Europe) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between vendor-PRCB CN42 for proper connection and correct as necessary. | – | – |
| 2 | Check the connector between PRCB CN41-MFPB PJ03 for proper connection and correct as necessary. | – | – |
| 3 | Replace MFPB (C364/C284 Part# A161H02104 / C224 Part# A4FMH02208) | – | – |
| 4 | Replace PRCB (Part# A161H00108) | – | – |
| 5 | Replace vendor (Replace the Coin Vendor) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.91. CC001)
K3.15.1 (Link to the Field Service Manual)