CC002 (bizhub C650i/C550i/C450i)

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Contents

Trouble type	CC002: Vendor internal error
Rank	C
Trouble detection condition	Error occurs inside the vendor.
Trouble isolation	–
Relevant electrical parts	-VendorCPU board (CPUB) -Base board (BASEB)

Procedure

1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch. Turn OFF and ON the power switch at the vendor side.
2. Check the connector between the vendor-BASEB CN33E for proper connection and correct as necessary.
3. Check CPUB for proper installation and correct as necessary.
4. Replace CPUB. (C650i Part# AA7NH02P03 / C550i Part# AA7PH02P01 / C450i Part# AA7RH02P02)
5. Replace BASEB. (Part# AA7NH02102)
6. Replace the vendor. (Contact Konica Minolta technical support if this needs to be replaced.)

L.3.18.1 (Link to the Field Service Manual)