CC002 (bizhub C759/C659)

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Contents

Trouble typeCC002: Vendor internal error
RankC
Trouble detection conditionError occurs inside the vendor.
Trouble isolation–
Relevant electrical parts-Vendor
-MFP board (MFPB)

 Procedure

  1. Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch. Turn OFF and ON the power switch at the vendor side.
  2. Check the connector between the vendor-MFPB CN1E for proper connection and correct as necessary.
  3. Replace MFPB. (Part# A8JEH02002)
  4. Replace the vendor. (Replace vendor part)

L.3.17.1 (Link to the Field Service Manual)