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CC151 (bizhub C3320i)

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Contents

Trouble typeCC151: ROM contents error upon startup (MSC)
RankC
Trouble detection conditionA fault is detected in a sequence of ROM contents check of the CPU board (CPUB) during starting.
Trouble isolation
Relevant electrical parts-Backup board (ERB)
-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Check the ROM version.
  2. Rewrite the firmware.
  3. Check the connector between ERB CN1-BASEB CN20E for proper connection and correct as necessary.
  4. Check CPUB for proper installation and correct as necessary.
  5. Replace ERB. (Part# AA2JH00C00)
  6. 1. Replace the current ERB with a new one.
  7. 2. Replace the following components with new ones.
  8. When the transfer belt unit, transfer roller and the fusing unit have been replaced with new ones, perform [Service Mode] -> [Counter] -> [Life] -> [New Release].
    • Imaging unit (C Part# AAJV0HE, M Part# AAJV0CE, Y Part# AAJV06E, K Part# AAJV01E)
    • Transfer belt unit (Part# AAJRR70100)
    • Fusing unit (Part# AAJRR70300)
    • Transfer roller (Part# AAJRR70500)
    • Feed roller (Part# A64J564101/Part# A64J564201), pick-up roller (Part# A64J564201), separation roller (including options) (Part# A00J563600)
    • Separation pad (Part# AAJRR72200)
    • Toner filter (Part# A92E158100)
  9. 3. Turn ON the main power switch and check to see that warm-up is started.
  10. Make sure that trouble codes other than C2650 or improper IU/TC placement is not detected.
  11. 4. Make the specified readjustments.
  12. Replace CPUB. (Part# AAJRH01005)
  13. Replace BASEB. (Part# A93EH02007)

L.3.16.2 (Link to the Field Service Manual)

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