CC155 (bizhub C364e/C284e/C224e)

Contents

Trouble type	Finisher ROM error
Trouble code	CC155
Rank	C
Detection timing	Data of flash ROM of the finishing options is determined to be faulty when the main power swicth is turned ON.
Trouble isolation	–
Relevant electrical parts	<When FS-533 or FS-534 is installed> FS control board (FSCB)
	<When JS-506 is installed> JS control board (JSCB)

 (2)ProcedureWhen FS-533 or FS-534 is installed

Step	Action	Control signal	Location of electrical components
1	Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch.	–	–
2	Rewrite the firmware.	–	–
3	Replace FSCB (FS-533 Part# A2YUPPH901 for Model No. A2YU-WY1 or Part # A2YUPPXN00 for Model No. A2YU-WY2 /FS-534 Part# A3EPPPBE01)	–	–

When JS-506 is installed

Step	Action	Control signal	Location of electrical components
1	Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch.	–	–
2	Rewrite the firmware.	–	–
3	Replace JSCB (Part# A2YVH10102)	–	–

• Link to the layout drawings for related parts by each trouble code (S.13. C1004, CC155)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.15.3 (Link to the Field Service Manual)