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CC164 (bizhub 4700i)
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Contents
| Trouble type | CC164: ROM contents error (MSC) |
| Rank | C |
| Trouble detection condition | – The wrong model of firmware is detected in the CPU board when the main power switch is turned ON. – The machine type information (Machine, Type) registered to the machine differs from the actual machine type. |
| Trouble isolation | – |
| Relevant electrical parts | -microSD -CPU board (CPUB) -Base board (BASEB) |
Procedure
- Check the ROM version.
- Check the machine type information registered and reenter as necessary.
For details the machine information, see “Entering the machine type information”. - Rewrite the firmware.
- Replace CPUB. (Part# ACTAH01003)
- Replace the microSD. (Contact Konica Minolta regarding replacement part# if needed)
- Replace BASEB. (Part# ACTAH02014)
- If the above actions do not solve the problem, contact KM.