CC164 (bizhub C554/C454)
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Contents
| Trouble type | ROM contents error (MSC) |
| Trouble code | CC164 |
| Rank | C |
| Detection timing | -The wrong model of firmware is detected in the MFP board when the main power switch is turned ON. -The machine type information (Machine, Type) registered to the machine differs from the actual machine type. |
| Trouble isolation | – |
| Relevant electrical parts | -Printer control board (PRCB) -MFP board (MFPB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the ROM version. | – | – |
| 2 | Check the machine type information registered and re-enter as necessary. For details the machine information, see J.2.4 Entering the machine type information. | – | – |
| 3 | Rewrite the firmware. | – | – |
| 4 | Replace the corresponding board. (PRCB C554 Part# A2XKH00104 / C454 Part# A4FJH00104/ MFPB Part# A2XKH02004) | – | – |
| 5 | If the above actions do not solve the problem, contact KMBT. | – | – |
- Link to the layout drawings for related parts by each trouble code (S.125. CC164)
K3.15.10 (Link to the Field Service Manual)