CC164 (bizhub C650i/C550i/C450i)

Posted
ByAdministrator Administrator
You are here:

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

Contents

Trouble typeCC164: ROM contents error (MSC)
RankC
Trouble detection conditionThe wrong model of firmware is detected in the CPU board when the main power switch is turned ON.The machine type information (Machine, Type) registered to the machine differs from the actual machine type.
Trouble isolation–
Relevant electrical parts-Storage board (STRGB)
-CPU board (CPUB)

Procedure

  1. Check the ROM version.
  2. Check the machine type information registered and reenter as necessary.
  3. For details the machine information, see Entering the machine type information.
  4. Rewrite the firmware.
  5. Replace CPUB. (C650i Part# AA7NH02P03 / C550i Part# AA7PH02P01 / C450i Part# AA7RH02P02)
  6. Replace STRGB. (Part# AA2JM72700)
  7. If the above actions do not solve the problem, contact KM.

L.3.18.9 (Link to the Field Service Manual)