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CC164 Contents (bizhub C750i)

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Trouble typeCC164: ROM contents error (MSC)
RankC
Trouble detection condition-The wrong model of firmware is detected in the CPU board when the main power switch is turned ON.

-The machine type information (Machine, Type) registered to the machine differs from the actual machine type.
Trouble isolation–
Relevant electrical parts-Storage board (STRGB)
-CPU board (CPUB)

Procedure

  1. Check the ROM version.
  2. Check the machine type information registered and reenter as necessary.
  3. For details the machine information, see �??Entering the machine type information�??.
  4. Rewrite the firmware.
  5. Replace CPUB. (Part# ACKNH02P03)
  6. Replace STRGB. (Part# AA2JM72700)
  7. If the above actions do not solve the problem, contact KM.

(Link to the Field Service Manual)

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