CC165 (bizhub C360i/C300i/C250i)

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Contents

Trouble typeCC165: ROM contents error (DF)
RankC
Trouble detection conditionWhen the power is turned ON, DF control board or firmware error is detected.
Trouble isolation–
Relevant electrical partsDF control board (DFCB)

Procedure

  1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
  2. Rewrite the firmware.
  3. Replace DFCB. (DF-632 (Part# AAYHPP0200) / DF-714 (Part# AAMNPP4901))

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.17.11 (Link to the Field Service Manual)