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CC165 (bizhub C364/C284/C224)

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Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

Contents

Trouble typeROM contents error (DF)
Trouble codeCC165
RankC
Detection timingWhen the power is turned ON, DF control board or firmware error is detected.
Trouble isolation
Relevant electrical partsDF control board (DFCB)

(2)Procedure

StepActionControl signalLocation of electrical components
1Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch.
2Rewrite the firmware.
3Replace DFCB (DF-624 Part# A3CFPP5Q00 / DF-701 Part# A85GPP0M00)

K3.15.9 (Link to the Field Service Manual)

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