CC180 (bizhub C650i/C550i/C450i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
Trouble type | CC180: Dynamic link error during starting (LDR) |
Rank | C |
Trouble detection condition | A dynamic link error occurs in the program on the CPU board due to an insufficient memory space available, a ROM fault, or other reason when the main power switch is turned ON. |
Trouble isolation | – |
Relevant electrical parts | -CPU board (CPUB) -Base board (BASEB) |
Procedure
- If the trouble code C-C172 has occurred, access [Service Mode] -> [System 2] -> [Image Controller Setting] and check to see if Others is set for image controller.
- If any of these is set, according to the kind of controller, select Controller 0 or Controller 1.
- If the trouble code “C-C180” has occurred, check to install the appropriate loadable device driver for an authentication unit which is installed to the MFP.
- When the appropriate loadable device driver is not installed, reinstall the appropriate loadable device driver.
- Check CPUB for proper installation and correct as necessary.
- Replace CPUB. (C650i Part# AA7NH02P03 / C550i Part# AA7PH02P01 / C450i Part# AA7RH02P02)
- Replace BASEB. (Part# AA7NH02102)
- If the above actions do not solve the problem, contact KM.
L.3.18.10 (Link to the Field Service Manual)