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CC185 (bizhub C754/C654)

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Trouble typeDynamic link error during starting (SPF)
Trouble codeCC185
RankC
Detection timingA dynamic link error occurs in the program on the MFP board due to an insufficient memory space available, a ROM fault, or other reason when the main power switch is turned ON.
Trouble isolation
Relevant electrical partsMFP board (MFPB)

(2)Procedure

StepActionControl signalLocation of electrical components
1If the malfunction code “C-C172” has occurred, access [Service Mode] -> [System 2] -> [Image Controller Setting] and check to see if “Controller 2,” “Controller 3,” or “Others” is set for [Image Controller Setting].
If any of these is set, according to the kind of controller, select “Controller 0” or “Controller 1.”
2If the malfunction code “C-C180” has occurred, check to install the appropriate loadable device driver for an authentication unit which is installed to the MFP.
When the appropriate loadable device driver is not installed, reinstall the appropriate loadable device driver.
3Replace MFPB (Part# A2XKH02004)
4When not reviving even if the above-mentioned procedure is done, contact the responsible people of KM.

K.3.15.12 (Link to the Field Service Manual)

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