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CC190 (bizhub 558/458/368/308)

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Trouble typeCC190: Outline font load error
RankC
Trouble detection conditionAn error occurred while loading the outline font.
Trouble isolation–
Relevant electrical partsMFP board (MFPB)Hard disk (A) (HDD (A))Hard disk (B) (HDD (B): HD-524)

Procedure

  1. Check the connector between hard disk (A)-MFPB CN20, CN26 for proper connection and correct as necessary.
  2. Check the connector between hard disk (B)-MFPB CN7, CN27 for proper connection and correct as necessary.
  3. Format the hard disk.
  4. Replace the hard disk. (HDD (A) (bizhub 368/308 / bizhub 558/458) / HDD (B))HDD 308 Part # A5C1M72H00 558 Part # A5C1M72H00 HDD B 524 (Part# A2X0M72C00)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.24.12. (Link to the Field Service Manual)

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