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CC190 (bizhub C360i/C300i/C250i)

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Trouble typeCC190: Outline font load error
RankC
Trouble detection conditionAn error occurred while loading the outline font.
Trouble isolation–
Relevant electrical parts• Storage board (STRGB)
• CPU board (CPUB)
• Base board (BASEB)

Procedure

  1. Check STRGB for proper installation and correct as necessary.
  2. Check CPUB for proper installation and correct as necessary.
  3. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] and perform the function.
  4. Replace STRGB. (Part# AA2JM72700)
  5. Replace CPUB. (Part# AA2JH02N06)
  6. Replace BASEB. (Part# AA2JH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.17.13 (Link to the Field Service Manual)

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