How Can We Help?

CC190 (bizhub C368/C308/C258)

Posted
ByAdministrator Administrator
You are here:

Contents

Trouble typeCC190: Outline font load error
RankC
Trouble detection conditionAn error occurred while loading the outline font.
Trouble isolation–
Relevant electrical parts• MFP board (MFPB)
• Hard disk (A) (HDD (A))
• Hard disk (B) (HDD (B): HD-524)

 Procedure

  1. Check the connector between hard disk (A)-MFPB CN20, CN26 for proper connection and correct as necessary.
  2. Check the connector between hard disk (B)-MFPB CN7, CN27 for proper connection and correct as necessary.
  3. Format the hard disk.
  4. Replace the hard disk. (HDD (A) / HDD (B))(Part# A5C1M72H00)
  5. Replace MFPB. (Part# A7PUH02123)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.23.11 (Link to the Field Service Manual)

Table of Contents