CC190 (bizhub C4000i/C3300i)

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Contents

Trouble typeCC190: Outline font load error
RankC
Trouble detection conditionAn error occurred while loading the outline font.
Trouble isolation–
Relevant electrical parts• microSD
• CPU board (CPUB)
• Base board (BASEB)

Procedure

  1. Check the microSD for proper installation and correct as necessary.
  2. Check CPUB for proper installation and correct as necessary.
  3. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] and perform the function.
  4. Replace the microSD. (Part# AAJRM71000)
  5. Replace CPUB. (C4000i Part# Part# AAJRH01005 / C3300i Part# AAJTH01005)
  6. Replace BASEB. (Part# AAJRH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.13.6 (Link to the Field Service Manual)