How Can We Help?
CC191 (bizhub 287/227)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | CC191: Setting parameter load error (LDR) |
| Rank | C |
| Trouble detection condition | Upon startup, the processing of the loadable device driver setting data file failed. -RAM disk file creation failed. -Reading from the flash ROM failed. -An error occurred in API of the authentication module. |
| Trouble isolation | – |
| Relevant electrical parts | MFP board (MFPB) |
Procedure
- Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch.
- Reinstall the loadable device driver.
- Rewrite the firmware.
- Replace MFPB. (Part# A7AHH0201D)
K.3.17.10 (Link to the Field Service Manual)