How Can We Help?
CC191 (bizhub C364/C284/C224)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | Setting parameter load error (LDR) |
| Trouble code | CC191 |
| Rank | C |
| Detection timing | Upon startup, the processing of the loadable device driver setting data file failed. -RAM disk file creation failed. -Reading from the flash ROM failed. -An error occurred in API of the authentication module. |
| Trouble isolation | – |
| Relevant electrical parts | MFP board (MFPB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch. | – | – |
| 2 | Reinstall the loadable device driver. | – | – |
| 3 | Rewrite the firmware. | – | – |
| 4 | Replace MFPB (C364/C284 Part# A161H02104 / C224 Part# A4FMH02208) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.73. C5372, C6901, C6902, C6903, CA051, CA052, CA053, CC170 – CC186, CC191 – CC214, CC216, CD211, CD212, CD241, CD242, CD252 – CD271, CD401 – CD412, CE001, CE003 – CEEE1)
K3.15.12 (Link to the Field Service Manual)