CC191 (bizhub C364e/C284e/C224e)
Contents
| Trouble type | Setting parameter load error (LDR) |
| Trouble code | CC191 |
| Rank | C |
| Detection timing | Upon startup, the processing of the loadable device driver setting data file failed. • RAM disk file creation failed. • Reading from the flash ROM failed. • An error occurred in API of the authentication module. |
| Trouble isolation | – |
| Relevant electrical parts | MFP board (MFPB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch. | – | – |
| 2 | Reinstall the loadable device driver. | – | – |
| 3 | Rewrite the firmware. | – | – |
| 4 | Replace MFPB (Part# A5C1H0200B) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.74. C5372, C6901, C6902, C6903, CA051, CA052, CA053, CC170 – CC186, CC191 – CC214, CC216, CD211, CD212, CD241, CD242, CD252 – CD271, CD401 – CD413, CE001, CE003 – CE305, CEEE1)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.15.13 (Link to the Field Service Manual)