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CC211 (bizhub C554e/C454e)

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Contents

Trouble type Authentication device general error
Trouble code CC211
Rank C
Detection timing When using the authentication device, authentication data is not to meet the specifications.
Trouble isolation
Relevant electrical parts • MFP board (MFPB)
• Authentication device

  (2)Procedure

Step Action Control signal Location of electrical components
1 Check the USB cable for proper connection and correct as necessary.
2 Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch.

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

(Link to the Field Service Manual) K.3.15.16 CC211

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