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CC211 (bizhub C754/C654)

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Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

Contents

Trouble typeAuthentication device general error
Trouble codeCC211
RankC
Detection timingWhen using the authentication device, authentication data is not to meet the specifications.RAM disk file creation failed.
Trouble isolation
Relevant electrical parts-MFP board (MFPB)
-Authentication device

(2)Procedure

StepActionControl signalLocation of electrical components
1Check the USB cable for proper connection and correct as necessary.
2Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch.

K.3.15.15 (Link to the Field Service Manual)

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