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CC214 (bizhub C360i/C300i/C250i)
Contents
Trouble type | CC214: User information deletion error |
Rank | C |
Trouble detection condition | The deletion of the user information is uncompleted. |
Trouble isolation | – |
Relevant electrical parts | • CPU board (CPUB) • Base board (BASEB) • Authentication unit |
Procedure
- Check the USB cable for proper connection. Reconnect the USB cable as necessary.
- Check CPUB for proper installation and correct as necessary.
- Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch.
L.3.17.18 (Link to the Field Service Manual)