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CC214 (bizhub C759/C659)
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Contents
| Trouble type | CC214: User information deletion error |
| Rank | C |
| Trouble detection condition | The deletion of the user information is uncompleted. |
| Trouble isolation | – |
| Relevant electrical parts | -MFP board (MFPB) -Authentication unit |
Procedure
- Check the USB cable for proper connection. Reconnect the USB cable as necessary.
- Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch.
L.3.17.16 (Link to the Field Service Manual)