How Can We Help?
CC216 (bizhub 750i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | CC216: Acquisition failure of the number of trials/Initialize error of number of authentication |
| Rank | C |
| Trouble detection condition | An error occurred during user authentication using optional authentication unit AU-102. |
| Trouble isolation | – |
| Relevant electrical parts | -CPU board (CPUB) -Base board (BASEB) -Authentication unit |
Procedure
- Check the USB cable for proper connection. Reconnect the USB cable as necessary.
- Check CPUB for proper installation and correct as necessary.
- Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch.
- Reset the number of authentication trials.