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CC216 (bizhub C750i)
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Contents
Trouble type | CC216: Acquisition failure of the number of trials/Initialize error of number of authentication |
Rank | C |
Trouble detection condition | An error occurred during user authentication using optional authentication unit AU-102. |
Trouble isolation | – |
Relevant electrical parts | -CPU board (CPUB) -Base board (BASEB) -Authentication unit |
Procedure
- Check the USB cable for proper connection. Reconnect the USB cable as necessary.
- Check CPUB for proper installation and correct as necessary.
- Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch.
- Reset the number of authentication trials.