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CC301 (bizhub 658e/558e/458e/368e/308e)
Contents
Trouble type | CC301: Authentication customize data error |
Rank | B |
Trouble detection condition | • The master authentication customize data is corrupted upon startup. • Registration of authentication customize data in the main body has failed upon startup. |
Trouble isolation | – |
Relevant electrical parts | MFP board (MFPB) |
Procedure
- Reinstall the authentication customize data.
- Rewrite the firmware.
- Replace MFPB. (bizhub 368e/308e Part# AA6VH02101 / bizhub 658e/558e Part# AA6RH02103 /458e Part# AA6UH02101)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.24.20 (Link to the Field Service Manual)