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CC301 (bizhub C360i/C300i/C250i)
Contents
Trouble type | CC301: Authentication customize data error |
Rank | B |
Trouble detection condition | The master authentication customize data is corrupted upon startup.Registration of authentication customize data in the main body has failed upon startup. |
Trouble isolation | – |
Relevant electrical parts | • CPU board (CPUB) • Base board (BASEB) |
Procedure
- Check CPUB for proper installation and correct as necessary.
- Reinstall the authentication customize data.
- Rewrite the firmware.
- Replace CPUB. (Part# AA2JH02N06)
- Replace BASEB. (Part# AA2JH02005)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.17.20 (Link to the Field Service Manual)