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CC301 (bizhub C658/C558/C458/C368/C308/C258)
Contents
Trouble type | CC301: Authentication customize data error |
Rank | B |
Trouble detection condition | • The master authentication customize data is corrupted upon startup. • Registration of authentication customize data in the main body has failed upon startup. |
Trouble isolation | – |
Relevant electrical parts | MFP board (MFPB) |
Procedure
- Reinstall the authentication customize data.
- Rewrite the firmware.
- Replace MFPB. (bizhub C368/C308/C258 (Part# A7PUH02123) / bizhub C658/C558/C458 (C458 Part# A79MH02102 / C558 or C658 Part # A79JH02102))
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.23.19 (Link to the Field Service Manual)