CC302 (bizhub C650i/C550i/C450i)

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Trouble typeCC302: Authentication customize data version mismatch error
RankB
Trouble detection conditionThe authentication customize data version is later than the firmware version of the machine.
Trouble isolation–
Relevant electrical parts-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Rewrite the main body firmware with the latest one and reinstall the authentication customize data.
  2. Replace CPUB. (C650i Part# AA7NH02P03 / C550i Part# AA7PH02P01 / C450i Part# AA7RH02P02)
  3. Replace BASEB. (Part# AA7NH02102)

L.3.18.19 (Link to the Field Service Manual)