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CCC00 (bizhub 4700i)

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Trouble typeCCC00: Public user account track information error
RankB
Trouble detection conditionAt the first time of startup, the nonvolatile status is reset incompletely due to any trouble (such as a shut off of the main power).
Trouble isolation
Relevant electrical parts-microSD
-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Replace the microSD. (Contact Konica Minolta for part# if replacement is needed)
  2. Replace CPUB. (Part# ACTAH01003)
  3. Replace BASEB. (Part# ACTAH02014)

(Link to the Field Service Manual)

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