CCC00 (bizhub 4750i/4050i)

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Contents

Trouble type	CCC00: Public user account track information error
Rank	B
Trouble detection condition	At the first time of startup, the nonvolatile status is reset incompletely due to any trouble (such as a shut off of the main power).
Trouble isolation	–
Relevant electrical parts	-Storage board (STRGB) -CPU board (CPUB) -Base board (BASEB)

Procedure

1. Replace STRGB. (Part# AA2JM72700)
2. Replace CPUB. (Part# ACT9H01003)
3. Replace BASEB.
   4750i (Part# ACT9H02013)
   4050i (Part# ACT9H02002)

(Link to the Field Service Manual)