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CCC00 (bizhub C658/C558/C458/C368/C308/C258)
Contents
| Trouble type | CCC00: Public user account track information error |
| Rank | B |
| Trouble detection condition | At the first time of startup, the nonvolatile status is reset incompletely due to any trouble (such as a shut off of the main power). |
| Trouble isolation | – |
| Relevant electrical parts | eMMC board (eMMC) |
Procedure
- Replace eMMC. (bizhub C368/C308/C258 (Part# A7AHH02D00R (Older part, any firmware update) / Part# U226-1450 (If firmware has been updated)/ bizhub C658/C558/C458
(bizhub C658 Item# U226-1320 C658(15A) U226-1320 / C558 Item# U226-1320 / C458 Part# U226-1320 C458 GSA Part# A7AHH02D00R) ) - NOTE
- Contact Konica Minolta technical support if the eMMC board needs to be replaced.
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.23.21 (Link to the Field Service Manual)