CD002 (bizhub C364e/C284e/C224e)
Contents
| Trouble type | JOB RAM save error |
| Trouble code | CD002 |
| Rank | C |
| Detection timing | The error in save of job data to the memory/ hard disk and its read error are detected. |
| Trouble isolation | – |
| Relevant electrical parts | • MFP board (MFPB) • Hard disk |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between hard disk-MFPB PJ11 for proper connection and correct as necessary. | – | – |
| 2 | Format hard disk. | – | – |
| 3 | Replace the hard disk. (Part# A2X0M72C00) | – | – |
| 4 | Replace MFPB (Part# A5C1H0200B) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.95. CC190, CD002, CD004, CD00F, CD020)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.16.1 (Link to the Field Service Manual)