How Can We Help?
CD004 (bizhub C3320i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
Trouble type | CD004: Storage access error (connection failure) |
Rank | C |
Trouble detection condition | Unable to communicate between the storage and CPU board (CPUB). |
Trouble isolation | – |
Relevant electrical parts | -microSD -CPU board (CPUB) -Base board (BASEB) |
Procedure
- Check the microSD for proper installation and correct as necessary.
- Check CPUB for proper installation and correct as necessary.
- Replace the microSD. (Part# AAJRM71000)
- Replace CPUB. (Part# AAJRH01005)
- Replace BASEB. (Part# A93EH02007)
L.3.17.2 (Link to the Field Service Manual)