CD004 (bizhub C3320i)

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Trouble typeCD004: Storage access error (connection failure)
RankC
Trouble detection conditionUnable to communicate between the storage and CPU board (CPUB).
Trouble isolation–
Relevant electrical parts-microSD
-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Check the microSD for proper installation and correct as necessary.
  2. Check CPUB for proper installation and correct as necessary.
  3. Replace the microSD. (Part# AAJRM71000)
  4. Replace CPUB. (Part# AAJRH01005)
  5. Replace BASEB. (Part# A93EH02007)

L.3.17.2 (Link to the Field Service Manual)