CD010 (bizhub 287/227)

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Trouble typeCD010: Hard disk unformat
RankC
Trouble detection conditionUnformatted hard disk is connected.
Trouble isolation–
Relevant electrical parts-MFP board (MFPB)
-Hard disk (HDD)

 Procedure

  1. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format], and conduct the HDD format function.
  2. Replace the hard disk. (Part# A5C1M72H00)
  3. Replace MFPB. (Part# A7AHH0201D)

K.3.18.3 (Link to the Field Service Manual)