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CD010 (bizhub 364e/284e/224e)

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Contents

Trouble type Hard disk unformat
Trouble code CD010
Rank C
Detection timing Unformatted hard disk is connected.
Trouble isolation
Relevant electrical parts • MFP board (MFPB)
• Hard disk

  (2)Procedure

Step Action Control signal Location of electrical components
1 Select [Service Mode] -> [State Confirmation] -> [Memory/HDD Adj.] -> [HDD Format], and conduct the HDD format function.
2 Replace the hard disk.HDD (Part# A2X0M72C00 , A161PP0100)
3 Replace MFPBMFPB (Part# A61FH02005)

Document Information ID D0001127990 Revise ID R000003

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.16.3 (Link to the Field Service Manual)

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