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CD010 (bizhub C364/C284/C224)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | Hard disk unformat |
| Trouble code | CD010 |
| Rank | C |
| Detection timing | Unformatted hard disk is connected. |
| Trouble isolation | – |
| Relevant electrical parts | -MFP board (MFPB) -Hard disk |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Select [Service Mode] -> [State Confirmation] -> [Memory/HDD Adj.] -> [HDD Format], and conduct the HDD format function. | – | – |
| 2 | Replace the hard disk. (Part# A2X0M72C00) | – | – |
| 3 | Replace MFPB (C364/C284 Part# A161H02104 / C224 Part# A4FMH02208) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.96. CD010, CD272, CE002)
K3.16.3 (Link to the Field Service Manual)