CD010 (bizhub C364e/C284e/C224e)
Contents
| Trouble type | Hard disk unformat |
| Trouble code | CD010 |
| Rank | C |
| Detection timing | Unformatted hard disk is connected. |
| Trouble isolation | – |
| Relevant electrical parts | • MFP board (MFPB) • Hard disk |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Select [Service Mode] -> [State Confirmation] -> [Memory/HDD Adj.] -> [HDD Format], and conduct the HDD format function. | – | – |
| 2 | Replace the hard disk. (Part# A2X0M72C00) | – | – |
| 3 | Replace MFPB (Part# A5C1H0200B) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.96. CD010, CD272, CE002)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.16.3 (Link to the Field Service Manual)